Chapter 1 The role and necessity of a business continuity program Standards and Guideline Technology and Cloud Recovery Chapter 2 Professional Practices The role of the BC Professional How to get certified Creating the Policy Creating the Standard Executive Sponsorship Chapter 3 The Business Continuity Program Framework Components of the program Engaging the Enterprise Getting Board Approval Chapter 4 Planning Best Practices Planning for system outages Executive Response Chapter 5 Exercising, training and evolving the business continuity program and building awareness Debriefing after disasters and simulations Results in continuous improvement Testing/exercises and training Incident management Escalation strategies Vital documents materials and backup Offsite storage Redundant sites Relocating critical staff Supply chain workarounds Contractual arrangements Chapter 6 Governance and program implementation Governance framework and structure management Governance committee charter The business continuity program and corporate culture.