The course focuses on the key language and communication skills needed in the workplace, with the emphasis on commercial correspondence and telephoning practice. The approach is skills-based, with the emphasis in the Student's Book on listening and speaking. The Workbook has greater emphasis on reading and writing tasks. The grammar syllabus is practical and thorough. Language points are clarified in grammar boxes within the units, which are linked to more detailed language presentation in a Grammar Reference section at the back of the Student's Book. A lively storyline about four young people who go into business together reflects students' experiences as they learn about the commercial world. The consistent unit structure, clear layout and signposting makes the course easy to use. Each of the 13 units follows the same format: integrated reading and listening activities; practice in reading and producing commercial correspondence; and activities to develop telephoning skills.

Authentic material supports reading and speaking activities.