PrefaceAcknowledgmentsAbout the AuthorsI. GET READY TO SPEAK1. Building Confidence and Your First Speech Section 1.1 Identify Speechmaking''s Benefits Section 1.2 Discuss the Context of Public Speaking Section 1.3 Assess and Build Your Speechmaking Confidence Section 1.4 Approach Giving a Speech Systematically2. Public Speaking in a Global World: Inclusion, Ethics, and Critical Thinking Section 2.

1 Respect Different Cultures Section 2.2 Speak Ethically Section 2.3 Think CriticallyII. LISTEN AND LOOK3. Listening Critically Section 3.1 The Six Stages of Listening Section 3.2 Listening and Cultural Differences Section 3.3 The Benefits of Critical Listening Section 3.

4 The Four Types of Listening Section 3.5 Listening Styles Section 3.6 Improving Listening Behaviors4. Analyzing and Adapting to the Audience Section 4.1 Reach Out to Your Audience Section 4.2 Answer Preliminary Questions Section 4.3 Compose a Demographic Snapshot Section 4.4 Compose a Psychographic Snapshot Section 4.

5 Consider the Speaking Situation Section 4.6 Get Information About Your AudienceIII. TOPIC AND RESEARCH5. Selecting a Topic and Purpose Section 5.1 Formulate a Topic Section 5.2 Formulate General and Specific Purposes Section 5.3 Formulate the Thesis Statement or Central Idea6. Finding and Evaluating Research Section 6.

1 Use Primary Research Section 6.2 Gather Secondary Research Section 6.3 Why to Critically Assess Research Section 6.4 Keep a Research Record7. Integrating Support Section 7.1 Use Examples Section 7.2 Use Explanations and Descriptions Section 7.3 Use Definitions Section 7.

4 Use Analogies Section 7.5 Use Statistics Section 7.6 Use Testimony Section 7.7 Citing Sources in Your SpeechIV. ORGANIZE AND OUTLINE8. Organizing the Main Points of Your Speech Section 8.1 Understand Speech Patterns: Organization Section 8.2 Use Linear Organizational Formats to Arrange a Speech''s Main Points Section 8.

3 Use Less Direct Configural Formats9. Outlining Your Speech Section 9.1 Create an Outline That Works for You Section 9.2 Facilitate Speech Flow Section 9.3 Practice Speaking with Your OutlineV. PRESENT YOUR SPEECH10. Beginning and Ending Your Speech Section 10.1 Capture Attention Section 10.

2 Build Credibility Section 10.3 Preview the Big Ideas Section 10.4 End Strong Section 10.5 Avoid Common Pitfalls11. Wording the Speech Section 11.1 Understand How Words Work Section 11.2 Use Words to Connect Section 11.3 Consider Your Audience Section 11.

4 Be Strategic Section 11.5 Use Oral Style12. Delivery Modes and Practice Section 12.1 Choose a Delivery Mode Section 12.2 Prepare and Practice Section 12.3 Avoid Common Delivery Bloopers13. Delivering Your Speech: Nonverbal Messages Matter Section 13.1 Nonverbal Messages: Beyond the Speaker''s Words Section 13.

2 Take Control of How You Sound Section 13.3 Properly Use Pitch, Volume, Rate, Articulation, and Pronunciation Section 13.4 Be Aware of Accents, Dialects, and Regionalisms Section 13.5 Make the Most of the Setting Section 13.6 Coordinate Your Body Language and Spoken Words14. Using Presentation Aids Section 14.1 Use Presentation Aids Strategically Section 14.2 The Right and Wrong Ways to Work with Presentation Aids Section 14.

3 Select the Best Aids Section 14.4 Be Familiar with Presentation Software Section 14.5 Get the Most from Your Presentation AidsVI. SPEAK TO INFORM15. Speak to Inform Section 15.1 Speeches About Objects and Ideas or Theories Section 15.2 Speeches About Events and People Section 15.3 Speeches About Processes, Procedures, and Demonstrations Section 15.

4 Achieving Informative Speaking GoalsVII. SPEAK TO PERSUADE16. Prepare to Persuade Section 16.1 We All Practice Persuasion Section 16.2 Goals and Purposes of Persuasive Speech Section 16.3 Categorize Propositions and Use Different Persuasive Approaches to Organize the Persuasive Speech. Section 16.4 Understand and Use Monroe''s Motivated Sequence17.

Methods of Persuasion Section 17.1 Varying Viewpoints and Your Target Audience Section 17.2 Build Ethos or Persuasive Credibility Section 17.3 Use Logos or Sound Evidence and Reasoning Section 17.4 Arouse Pathos or Emotion Section 17.5 Use Three Tenets of Persuasion Section 17.6 Practice Ethical Persuasion: Avoid Fallacies and Slip-upsVIII. SPECIALIZED SPEAKING CONTEXTS18.

Planning and Presenting in Small Groups Section 18.1 Groups at Work Section 18.2 Solving Problems Together Section18.3 Presenting the Group''s Work Section 18.4 Assessing the Group''s Performance19. Special Occasion Speeches Section 19.1 Goals and Functions of Special Occasion Speeches Section 19.2 Types of Ceremonial Speeches Section 19.

3 The Speech of Introduction Section 19.4 The Speech of Presentation Section 19.5 The Speech of Acceptance Section 19.6 The Commencement Address Section 19.7 The Keynote Address Section 19.8 The Toast Section 19.9 The Speech of Tribute Section 19.10 The Eulogy Section 19.

11 The After-Dinner Speech20. Business and Professional Speaking Section 20.1 First, Get the Job: How to Handle a Job Interview Section 20.2 Speaking in a Meeting Section 20.3 Pitching an Idea Section 20.4 Delivering a Briefing or Report Section 20.5 Conducting a Training Session21. Storytelling Section 21.

1 Discover Your Inner Storyteller Section 21.2 Use Language to Connect22. Speaking Across College Courses Section 22.1 Presenting Across College Courses Section 22.2 Educational Contexts for Speaking Assignments23. Presenting Online Section 23.1 The Technological Difference Section 23.2 Formats for Online Presentations Section 23.

3 Online Presentation Platforms: Screens and Sound24. Answering Questions Section 24.1 The Timing of the Q&A Session Section 24.2 Managing the Q&AGlossaryNotesIndex.