Part 1: Introducing CSCW and CSCW Systems 1. Introducing CSCW - What it is and Why we Need It Paul Wilson 2. Introducing Computer-Supported Cooperative Work Stephen A.R. Scrivener and Sean Clark Part 2: Desktop Multimedia Teleconferencing: Technology, Experience and Human Issues 3. Multimedia Desktop Conferencing: A Consultant's View Nicholas Yannacopoulos 4. Real-time Communication Between Dispersed Work, Groups via Speech and Drawing Stephen A.R.
Scrivener et al 5. Early Experiences in Desktop Multimedia Conferencing Sylvia Wilbur, Sarom Ing and Steve R. Wilbur 6. Desktop Video Conferencing: Technical Advances and Evaluation Issues Stephen Gale 7. Human Factors for a Desktop Teleconferencing System Stephen Furner et al Part 3: Beyond Desktop Multimedia Teleconferencing 8. Collaboration Media: The Problem of Design by Use and the Use of Design P.T Hughes et al 9. BICC's Experience of Multimedia Communications: Issues in CSCW David Madigan 10.
Support for Meetings Using the EuroCoOp Task Manager Uwe Busbach and Thomas Kreifelts 11. The Multimedia Assistant Alan Murphy, Trish Tustin, Steve Cook and Gary Birch 12. Working Together in Media Space: CSCW Research at EuroPARC William W. Gaver et al 13. Supporting Cooperative Software Engineering Tom Rodden and Ian Sommerville Part 4: CSCW Requirements and Concepts 14. Multimedia Communication in CSCW: Developments in the RACE Programme Kevin Cullen 15. A CSCW Environment: Some Requirements Giorgio De Michelis 16. Trust in CSCW Harold Thimbleby et al 17.
The Management of Change: Guidelines for the Successful Implementation of Information Systems Frank Land.