"Lessons that will not only cultivate better business leaders but also nurture better human beings." --from the Foreword by Senator Bill Frist, MD, former Majority Leader of the US Senate "Paul Kusserow''s turnaround of Amedisys is legendary within the healthcare industry. But the lessons in this book are broadly applicable for anyone contemplating taking on an impossible job, fraught with risk, on which many are depending and for which the stakes are extremely high." -- Trevor Fetter , Senior Lecturer of Business Administration at Harvard Business School and former Chairman and CEO of Tenet Healthcare Corporation "Paul has been the leading voice in Washington for care in the home. This book chronicles not only the transformation of an amazing Baton Rouge-based company, but the necessity of driving more of our care out of institutions and into the home." --Senator Bill Cassidy, MD "During my time running CMS, Paul was a tireless advocate for driving more care into the home. He was right. His book explains why.
" --Seema Verma , former Administrator of the Centers for Medicare and Medicaid Services "A true innovator, Paul sees things others don''t. The Anatomy of a Turnaround is about using basic principles that engage all in the act of caregiving and creating enormous value by tapping into that energy." --Adam Boehler , CEO of Rubicon Founders Opportunity Fund and former Director of the Center for Medicare and Medicaid Innovation (CMMI) "Paul ran strategy for Humana during the last five years of my tenure as CEO. His vision, passion, and ability to innovate within the company and push us forward were extraordinary and key to helping us transform ourselves into the company we are today. His insightful book helps us understand the elements of transformative company building." --Michael McCallister , Chairman of Zoetis and former Chairman and CEO of Humana "It''s refreshing to see someone who relentlessly pushes a company to do what it should be doing: serving its people, so they can serve the customers. In services, it''s all about the people and structuring an environment where employees can be at their best. To illustrate the mechanics of implementing his Golden Rule leadership principles, Paul details the four stages of Amedisys''s transformation.
As a CEO myself, I''ve benefited from Paul''s philosophies as applied to both my business and personal lives. I''m sure readers will feel the same way after finishing Paul''s insightful and entertaining book." --Mike Pykosz , Chairman and CEO of Oak Street Health "Paul is a force. His book is, too. He studies and learns from all angles, develops market-based strategies, divides the work so everyone has a piece, and then tracks relentlessly until he hits his goals. The results of this method have produced some amazing results." --Sean Slovenski , CEO of Avesis Corporation and former President of Walmart Health "As a former CEO and leadership advisor to the top healthcare CEOs in the world, I''ve seen firsthand what it takes to lead through transformation. Paul is one of the best, and his transformation of Amedisys is an incredible story.
By aligning the business mission to a passion for serving the most vulnerable and combining his business acumen with uncompromising execution, Paul has become a uniquely successful CEO. This book describes how you can take that journey as well." --Sarah Ladd Eames , Managing Director at Russell Reynolds and Associates, cofounder of Roundtable for Healthcare CEOs, and former CEO of Allied Healthcare International "Paul''s courageous moves in Amedisys''s early days--focusing on a few key things, rigorously tracking and measuring progress, and moving the fly wheel--showed what grit and intense strategic focus can do to drive operational performance." --Jon Kaplan , Managing Director and Senior Partner at Boston Consulting Group "Paul is passionate and deeply knowledgeable, with an incredible sense of how things should be. He is one of the key people I turn to when trying to figure out where the puck is going. The Anatomy of a Turnaround outlines the orientation future seekers and change makers need to adopt to be transformative." --Robb Vorhoff , Managing Director and Global Head of Healthcare at General Atlantic LLC "Paul is one of the most original, broad-reaching minds I''ve encountered in the healthcare world. The Anatomy of a Turnaround is a fascinating study of how to transform healthcare and how to do it in an inclusive, empowering way for all.
" --Jonathan Kolstad , Henry J. Kaiser Chair at the Haas Business School of the University of California, Berkeley, and Director of The Center for Healthcare at UC Berkeley Opportunity Lab "Paul and I worked together at Humana and have remained close personally and professionally throughout the years. Like many others, I have benefited greatly from his support and informed counsel. He is a visionary. At Humana and elsewhere, Paul has driven transformation that created real and lasting value. His insights here serve as a testament and guide to driving compassionate, people-oriented leadership." --Ken Fasola , President of Centene Corporation "KKR took a risk when we brought in a relatively untested strategist to lead the Amedisys turnaround. We believed in Paul''s intellect, his passion for building culture and for helping people.
Boy, did he deliver! Amedisys was an outstanding investment for KKR. For me personally, participating in the extraordinary turnaround of Amedisys is one of the proudest moments of my business career. Paul is a terrific leader and even better person. His book tells our story of going all in on principled leadership." --Nat Zilkha , cofounder and Executive Chairman of Firebird Music Holdings, Chairman of Gibson Brands, and former Partner at KKR Credit "Paul and I spent many days on the road together during our time with The Advisory Board. His deep knowledge of healthcare and how it works, coupled with his passion for change and transformation, has made him one of the leading thinkers in healthcare today." --Eric Larsen , President of Advisory Board Company "Smart as heck, passionate, unrelenting, true to his vision, and irrepressible. Paul finally got his own show at Amedisys and proved the principles of compassion, the democratization of healthcare, service, and selfless attention to your constituencies and, specifically, to the customer experience will drive performance off the charts.
" --Ralph Judah , former Senior Managing Director at Deloitte "When Paul came along and showed the world what care in the home was and what it could be and should be, things changed. This book is a testament to how Paul helped transform our perceptions of home care." --Brian Tanquilit , Healthcare Services Equity Research Analyst at Jefferies "I always try to have Paul lecture to my graduate classes each year. His framing and approach are unique. More importantly, however, they''re practical, memorable, and highly relatable to my students. They are struck by the CEO''s commitment to meet thousands of his company''s associates nationwide as a foundational exercise to understand the organization''s potential. Paul''s results speak to the honest but hard work of listening to your markets and delivering value to your constituents. This book outlines how doing the right thing can lead to exceptional results.
" --Larry Van Horn , PhD, Associate Professor of Management (Economics), Associate Professor of Law, and Executive Director for Health Affairs at Vanderbilt University and Director of the Center for Healthcare Market Innovation Research.