PART I INTRODUCTION 1Chapter 1 My Innovation Journey 3A Journey That Redefined a Career 5Sharing My Learnings 10Plea to Innovate 11Chapter 2 Legal Ecosystem Under Pressure 13Law Firms 15Corporate Legal Departments 18Alternative Legal Service Providers 21Industry Groups 28Regulation 29PART II FOUNDATIONAL TOPICS 33Chapter 3 Legal Operations: What Is It andWhy Is It Important? 35Technology and Infrastructure 39Business Strategy and Planning 42Project and Program Management 45Data and Insights 48Chapter 4 Legal Education Landscape 55Quick Look at Law Schools 55Continuing Legal Education: The Gap for Practicing Lawyers 58Chapter 5 Legal Technology 65AI, Blockchain, and Other Buzzwords 67Access to Justice and Technology 72Competency in Technology 73Jobs in the Legal Market 74Model of Competency 75Technology Implementation 76Chapter 6 Women and Innovation: The Secret Weapon for Women to Finally Advance 79Why Women Make Great Innovators 80Supporting Women as Innovators--Opportunity and Culture 85Conclusion (a.k.a. the Final Pitch) 86PART III JUST ENOUGH ON THE KEY TOPICS THAT EVERY LAWYER NEEDS TO KNOW 91Chapter 7 Talking Points on Each Topic 93Need to Know #1: Definition of Innovations 97Need to Know #2: Project Management 109Need to Know #3: Process and Efficiencies 123Need to Know #4: Automation 133Need to Know #5: Value and the Law Firm Managed Services Model 153Need to Know #6: Alternative Legal Service Providers 167Need to Know #7: Data 177Need to Know #8: The Modern Legal Workforce 184Need to Know #9: Outsourcing Legal 194Need to Know #10: Corporate Legal Management: Peek Behind the Curtain 209Conclusion 221Appendix 223Endnotes 239Index 247.