Publications written by: Gallagher, Richard S.

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Conquer Social Anxiety Journal : Guided Exercises to Find Calm and Build Confidence 9781638073505 Published: 2021 $ 22.07	Stress-Free Small Talk : How to Master the Art of Conversation and Take Control of Your Social Anxiety 9781641528955 Published: 2019 $ 17.93	The Customer Service Survival Kit : What to Say to Defuse Even the Worst Customer Situations 9780814431832 Published: 2013 $ 26.21	Customer Service Survival Kit 9780814431849 Published: 2013 $ 0.00
Great Customer Connections : Simple Psychological Techniques That Guarantee Exceptional Service 9781614342601 Published: 2011 $ 30.29	How to Tell Anyone Anything 9780814410165 Published: 2009 $ 0.00	How to Tell Anyone Anything : Breakthrough Techniques for Handling Difficult Conversations at Work 9780814410158 Published: 2009 $ 20.63	What to Say to a Porcupine : 20 Humorous Tales That Get to the Heart of Great Customer Service 9780814410554 Published: 2008 $ 27.53
What to Say to a Porcupine : 20 Humorous Tales That Get to the Heart of Great Customer Service 9780814416792 Published: 2008 $ 17.87	Great Customer Connections : Simple Psychological Techniques That Guarantee Exceptional Service 9780814473085 Published: 2006 $ 30.29	The Perfect Company : A Simple Four-Step Process for Creating a High-Performance Workplace 9781591135166 Published: 2004 $ 20.63	Soul of an Organization 9780793157808 Published: 2002 $ 27.53
Smile Training Isn't Enough : The Three Secrets of Excellent Customer Service 9781555714222 Published: 1997 $ 27.53	Effective Software Customer Support 9781850322092 Published: 1996 $ 55.13

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