"Kentucky has seen significant increases in high school graduation rates and college/career readiness rates for graduates over the last six years. Our success in Kentucky is directly linked to our ability to implement strategies and keep all educators focused on success for ALL children. The Education Delivery Institute and Deliverology provided the support and tools to enable our success." -- Terry Holliday, Commissioner of Education "Too often, the gap between policy ambition and implementation is wide. The protocols and practices advanced by deliverology have been instrumental in narrowing this gap in Massachusetts. As a result, state education policies are translating into practices that are benefiting students." -- Mitchell D. Chester, Massachusetts Commissioner of Elementary and Secondary Education "In dealing with the challenges of getting more of our students to achieve their postsecondary goals, no program or approach is as comprehensive, focused or as well conceived as that offered by EDI.

Deliverology works if you follow its processes and have people dedicated to its method of driving improvement." -- Robert L. King, President of the Kentucky Council on Postsecondary Education "EDI''s process of turning vision into action - and most importantly into results - has been just the catalyst we needed to meet our goal of delivering global-ready students. Their straightforward method and process brings reality to big dreams. No change agent should be without it." -- Jason E. Glass, Superintendent "Deliverology gives district leaders the tools they need to drive, and monitor, real change for students at the school and classroom level. This essential book for system leaders builds on the approach set out in Deliverology 101, and augment''s it with five years'' worth of real life stories and experiences from public school systems across the United States.

" -- Paul Kihn, Deputy Superintendent "The best thing about the clear, practical methodologies the authors describe is that they really do help colleges and universities deliver on their goals for student success and completion. They provide a means for tracking progress toward long-term objectives-and getting back on track if there is some wandering along the way!" -- Kevin P. Reilly, President Emeritus "EDI worked with my department to help us learn and apply a powerful set of ''Deliverology'' tools for culture change in our state''s unique context. We now have a focused set of goals and priority strategies which inform everything we do to improve education in Hawai''i, and routines that build shared team accountability for results that move the needle on our strategic goals. This has contributed significantly to the major improvements in student outcomes that we''ve seen in recent years." -- Kathryn S. Matayoshi, Superintendent "As a large urban school district that serves approximately 17,000 students, we have found the process of delivery to be empowering. It is the catalyst for action as we work to implement our district strategic plan, ensuring that we have the capacity to lever specific elements of the plan in a multi-year timeline.

The consistent focus on student results and positive changes at the classroom level allows us to maintain true to our vision of instructional excellence, for every student every day." -- Kathleen A. Smith, Superintendent "Never before have the stakes been higher for American higher education institutions. EDI provides a concise approach that system and campus teams can use to set goals, measure progress, and achieve outcomes. The tools they provide can help leaders make progress towards the goal, ground routine campus conversations around results, and ultimately achieve increased collaboration, streamlined processes, and improved student success." -- John Morgan, Chancellor "''Poor implementation is like poison to a reform effort,'' Deliverology in Practice reminds us. But poor implementation is the norm in education. Deliverology in Practice goes beyond platitudes and ''common sense'' to set out a clear, step-by-step framework for large-scale implementation.

It''s a must-read for every policymaker seeking to spark improvement and every practitioner working to implement it." -- Joanne Weiss, Former Chief of Staff "At the Council of Chief State School Officers, we have worked closely with the Education Delivery Institute to improve our delivery against our goals. Today, we are better identifying our goals, measuring our progress and delivering on results. We are still improving these processes every day, and now we are able to share these best practices with our member states." -- Chris Minnich, Executive Director "Colleges are filled with smart people with great ideas and lots of data that never get integrated into decisions. This volume will change that. The delivery approach is amazingly both simple and effective and this practical guide will walk anyone through to success." -- Larry Abele, Provost Emeritus, Director of The Institute for Academic Leadership "Deliverology 101 showed us what and why; Deliverology in Practice shows us how.

This practical, case-study-based guide from the excellent team at the Education Delivery Institute is an invaluable tool for education leaders and administrators wanting to drive efforts to improve student success and narrow achievement gaps-two of the most urgent challenges facing educational institutions today." -- Jose Luis Cruz, Provost and Vice President for Academic Affairs "EDI has designed an effective process to connect external goals with internal operations." -- Rick Melmer, Senior Advisor "This book is a field guide to effective education improvement efforts. If you are responsible for leading ambitious, complex change in public education, you will appreciate the wisdom of experience and the practical guidance contained in these pages." -- Ross Wiener, Vice President and Executive Director of the Education and Society Program "At the heart of learning is the connection between teachers and students. In order to support what happens in the classroom, our school, district, and state leaders must be equipped to effectively implement bold, evidence-based policy reforms. Deliverology in Practice brings together a toolbox of protocols, rubrics, processes and stories which education leaders at all levels can draw on as they work to raise outcomes and close achievement gaps." -- Vicki Phillips, Director of Education.