PART I: INTRODUCTION Outsourcing Research: Towards More Informed Practice; Mary C. Lacity and Leslie P. Willcocks PART II: THEORIES Transaction Cost Economics Applied to IT Outsourcing: Findings and Critique; Mary C. Lacity and Leslie P. Willcocks The Normative Value of Transaction Cost Economics in IT Outsourcing; Laura Poppo and Mary C. Lacity Domberger's Theory of Contracting Applied to IT Outsourcing; Peter Seddon, Sara Cullen, and Leslie P. Willcocks Contracting and Relationship Theories Applied to IT Outsourcing; Thomas Kern and Leslie P. Willcocks PART III: STUDIES OF PRACTICE Outsourcing Myths and Contracting Realities; Mary C.

Lacity and Rudy Hirschheim Making the Outsourcing Decision; Mary C. Lacity, David Feeny and Leslie P. Willcocks IT and Business Process Outsourcing: The Knowledge Potential; Leslie P. Willcocks, John Hindle, David Feeny and Mary C. Lacity Knowledge Transfer in Offshore Outsourcing; Joseph Rottman and Mary C. Lacity IT Offshore Outsourcing Practices; Joseph Rottman and Mary C.Lacity Selecting and Leveraging Outsourcing Providers; Sara Cullen, Leslie P. Willcocks and Mary C.

Lacity Managing Relationships across the Lifecycle of an Outsourcing Arrangement; Mary C. Lacity and Leslie P. Willcocks IT Sourcing: Reflections on Practice; Mary C. Lacity and Leslie P. Willcocks Expertise Management in Distributed Offshore Outsourcing; Ilan Oshri, Julia Kotlarsky, and Leslie Willcocks Playing Catch-Up' with Core IS Capabilities: The Secrets of Success; Leslie Willcocks, Peter Reynolds and David Feeny.