The new edition of this top selling quality management book includes down to earth explanations aimed at helping you to understand what the new standard is all about and to determine what you need to work in compliance with and/or achieve certification to ISO 9001:2015. It covers all the major changes to this revised ISO standard and how they will affect your work, along with direct, accessible and straightforward guidance that has always been part of this series. As a bonus, this book also contains a free, customisable example of a complete, generic, Quality Management System that can be adapted to suit any organization, large or small. ISO 9001:2015 for Small Businesses consists of a number of Chapters covering topics such as: What is the importance of quality to small businesses - A reminder of the requirements and benefits of quality, quality control and quality assurance What is the background to ISO 9000 - A brief historical record of how quality management standards began, their interoperability and the basic requirements of ISO 9001:2015 are explained. What is a process approach - The background to, and the inter-relationship of, processes as recommended by ISO 9001:2015. What is a Quality Management System? - The basic requirements of a quality management system and how a quality management system can be structured to any organisation's particular type of business. What is the structure of ISO 9001:2015? - The requirements and recommendations of ISO 9001:2015 are explained and an indication of the documented proof that an organization needs to obtain, in order to show compliance with the standard, is provided. Chapter 6 - A fully worked example of an auditable, ISO 9001:2015 compliant, quality management system Self-Assessment - Covering the often-overlooked topic of self-assessment and methods for completing management reviews, internal, external as well as third-party audits and evaluations.

What are the costs involved in an organization obtaining Registration to this Standard? - An indication of the easiest and most cost effective method of becoming an ISO 9001:2015 Certified Organization. This is supported by: Bibliography - Containing: Abbreviations and Acronyms; Reference Standards for Quality Management Systems; Glossary of terms used in quality management standards; and of course!) 'Books by the same Author'. Full Index.