Defining the Role of the Facilitator Professional Medical Travel Facilitator Case Management Travel Planner Travel Agent Individual Designations The Travel Agent Proficiency (TAP) Test Certified Travel Associate (CTA) Designation Travel Agency Credentials IATA/IATAN Endorsement IATAN Credentials/ID Cards Agency Appointments Airlines Reporting Corporation (ARC) Agencies Without ARC Accreditation or Appointments Regulatory Oversight Computer Software and Programs to Support Your Travel Agency Business Web Portal (Electronic Mail) Concierge Additional Resources Trade and Industry Organizations American Society of Travel Agents ASTA Future Travel Professional (FTP) Club National Association of Commissioned Travel Agents, Inc. International Airlines Travel Agent Network (IATAN)-- www.iatan.org Airline Reporting Corporation--www.arccorp.com Travel Agency Bonds Travel Trade Publications Travel Agency Software Business Startup Business Plan Present Status of the Business Describe Your Competitive Advantage Industry Overview Marketing Plan Customer Service Plan Technology Plan Consultants for Your Business Compliance Plan Basic Privacy Laws Developing a Medical Records and Electronic Data Privacy and Security Plan The Red Flags Rule: Fair and Accurate Credit Transactions Act (FACTA) Compliance Health Insurance Portability and Accountability Act (HIPAA) Privacy and Security Compliance Health Care Business Associate Agreement Recitals Definitions Specific Definitions Obligations and Activities of Business Associate Permitted Uses and Disclosures by Business Associate Obligations of Covered Entity Permissible Requests by Covered Entity Term and Termination Miscellaneous Health Information Technology for Economic and Clinical Health (HITECH) Developing a Business Startup Budget Financial Projections Cash Management Plan Costly Contingencies, Refunds, and Liabilities Nonrefundable and Partially-Refundable Deposits Ostensible Agency Liability Failure to Perform Due Diligence Privity of Contract Joint and Several Liability Liquidated Damages Slow Pay Understanding Managed Care and Health Care Reimbursement Health Plans in the United States Health Maintenance Organizations (HMOs) Administrative Services Organizations (ASOs) Preferred Provider Organizations (PPOs) Third-Party Administrators (TPAs) Exclusive Provider Organizations (EPOs) Consumer-Driven Health Plans (CDHPs) Medicare and Medicaid Building Your Product and Inventory What Do You Sell? The Procedures Paper or Software? Anesthesia Overview General Anesthesia Regional (Block) Anesthesia Spinal Anesthesia Epidural and Caudal Anesthesia Peripheral Nerve Block Intravenous Regional Anesthesia (Bier Block) Monitored Anesthesia Care (MAC) (Anesthesia Standby) Local Anesthesia Acupuncture and Hypnosis Hypnotic Anesthesia Postanesthesia Recovery An Overview of Medical Procedures Diagnostic Procedures Cancer Treatment Cardiac surgery Laryngectomy Biopsy Myotomy Radiosurgery Laparoscopy Cauterization Pleurodesis Grafting Hemorrhoidectomy Fistulotomy Parathyroidectomy Angioplasty Cricothyrotomy or Corodotomy Endoscopic Thoracic Sympathectomy Frenectomy Eye Surgery Corneal Transplantation Refractive Surgery Cataract Surgery Macular Degeneration Glaucoma Retinal Detachment Gynecological Surgery Hysterectomy Oophorectomy Episiotomy Tubal ligation Tubal reversal (tubal anastomosis) Colporrhaphy Lithotripsy Orchidectomy Circumcision Foreskin restoration Penectomy or Peotomy Phalloplasty Vasectomy Prostatectomy Discectomy Bilateral Cingulotomy Cordotomy or Chordotomy Orthopedic Surgery Hip Replacement Hip Resurfacing (Birmingham HipTM) Arthrodesis Arthroplasty Arthroscopy Knee Replacement (TKR) Partial Knee Resurfacing/Unicondylar Knee Arthroplasty (UKA)/Journey Deuce Anterior Cruciate Ligament (ACL) Reconstruction Shoulder Reconstruction Acromioplasty Ulnar Collateral Ligament Reconstruction or Tommy John Procedure Amputation Shoulder Replacement Pediatric Surgery Plastic Surgery Rhytidoplasty or rhytidectomy BOTOX® Cosmetic, Dermal Fillers, and Other Wrinkle Treatments Breast Augmentation (Implants) Breast Lift (mastopexy) Breast Reduction Breast Reconstruction Reconstructive Mammoplasty Lumpectomy Mammectomy or Mastectomy Flap Procedures Buttock Augmentation/Buttock Lift Eyelid Surgery (blepharoplasty) Ear Surgery (otoplasty) Myringotomy Stapedectomy Mastoidectomy Adenoidectomy Tracheotomy Tracheostomy Frontalis lift or Forehead Lift Liposuction Tummy Tuck (abdominoplasty) Thigh Lift Facelift (rhytidectomy) Thread Facelift Rhinoplasty (Nose Surgery) Mentoplasty Podiatric Surgery Regenerative Medicine Spine Surgery Khyphoplasty Laminectomy Hemicorporectomy Urological Surgery Diverticulectomy Abdominal Surgery Splenectomy Pancreaticoduodenectomy Kidney Transplantation Lung Transplantation Thoracotomy Thrombectomy Thymectomy Pneumonectomy or Pneumectomy Nephrectomy Thyroidectomy Heart transplantation Hernia Repair Gastrectomy Nissen fundoplication Cholecystectomy Laparotomy Hepatectomy Appendectomy Cesarean section or C- Section.