Introduction xi Microsoft certifications xi Free ebooks from Microsoft Press xii Errata, updates, & book support xii We want to hear from you xii Stay in touch xiii Preparing for the exam xv Chapter 1: Manage clients and end-user devices 1 Objective 1.1: Manage user-driven client deployments 1 Restrict self-provisioning of Office 365 ProPlus 2 Office 365 and mobile devices 6 Manage activation 8 Office for Mac 13 Objective summary 23 Objective review 24 Objective 1.2: Manage IT deployments of Office 365 ProPlus 24 Manual deployment 25 Central deployment 29 Office Deployment Tool 30 Configuration.xml 32 Objective summary 35 Objective review 36 Objective 1.3: Set up telemetry and reporting 36 Set up telemetry service 37 Telemetry Dashboard details 57 Configure Telemetry Agent through registry 59 Report user issues 59 Objective summary 62 Objective review 63 Objective 1.4: Plan for Office clients 64 Outlook client 64 Skype for Business Online client 67 Office on Demand 68 Office Web Apps 69 Click-to-Run vs. MSI 70 Objective summary 73 Objective review 74 Answers 75 Objective 1.1: Thought experiment 75 Objective 1.

1: Review 75 Objective 1.2: Thought experiment 76 Objective 1.2: Review 76 Objective 1.3: Thought experiment 77 Objective 1.3: Review 77 Objective 1.4: Thought experiment 78 Objective 1.4: Review 78 Chapter 2: Provision SharePoint Online site collections 81 Objective 2.1: Configure external user sharing 81 Understanding external users 82 Enabling external user sharing globally 83 Enabling external user sharing per site collection 86 Sharing with external users 88 Removing external user access 93 Objective summary 96 Objective review 97 Objective 2.

2: Create SharePoint site collection 98 Understanding site collection administrators 99 Understanding resource quotas 100 Using SharePoint Online Public Websites 102 Setting storage quota for site collection 103 Managing site collections 109 Objective summary 116 Objective review 117 Objective 2.3: Plan a collaboration solution 118 Using newsfeeds and Yammer 119 Documenting coauthoring 122 Using OneDrive for Business 126 Understanding the App Store 134 Understanding Enterprise eDiscovery 135 Objective summary 139 Objective review 140 Answers 142 Objective 2.1: Thought experiment 142 Objective 2.1: Review 142 Objective 2.2: Thought experiment 143 Objective 2.2: Review 143 Objective 2.3: Thought experiment 145 Objective 2.3: Review 145 Chapter 3: Configure Exchange Online and Skype for Business Online for end users 147 Objective 3.

1: Configure additional email addresses for users 147 Managing email addresses 148 Managing SIP addresses 158 Objective summary 166 Objective review 166 Objective 3.2: Create and manage external contacts, resources, and groups 167 Delegating permissions 167 Creating shared mailboxes 175 Managing resource mailboxes 177 Managing external contacts 183 Managing distribution groups 185 Objective summary 194 Objective review 195 Objective 3.3: Configure personal archive policies 196 Enabling personal archive for mailboxes 196 Understanding retention tags and retention policies 201 Objective summary 213 Objective review 214 Objective 3.4: Configure Skype for Business Online end-user communication settings 215 Configuring presence 215 Configuring external communication 216 Configuring user options 220 Objective summary 222 Objective review 223 Answers 224 Objective 3.1: Thought experiment 224 Objective 3.1: Review 224 Objective 3.2: Thought experiment 225 Objective 3.2: Review 225 Objective 3.

3: Thought experiment 226 Objective 3.3: Review 226 Objective 3.4: Thought experiment 227 Objective 3.4: Review 228 Chapter 4: Plan for Exchange Online and Skype for Business Online 229 Objective 4.1: Manage anti-malware and anti-spam policies 229 Anti-malware policies 230 Connection filter policies 239 Spam filter policies 242 Outbound spam policy 254 Quarantine 256 Objective summary 259 Objective review 260 Objective 4.2: Recommend a mailbox migration strategy 262 Remote move migration method 262 Staged migration method 264 Cutover migration method 266 IMAP migration 268 Migration comparison 270 Objective summary 271 Objective review 271 Objective 4.3: Plan for Exchange Online 272 Plan client requirements for archive 273 In-place hold and litigation hold 278 Configure OWA access 293 Configure ActiveSync 295 Objective summary 299 Objective review 300 Objective 4.4: Manage Skype for Business global external communications settings 301 Manage external communication and domains 301 Manage Skype consumer connectivity 304 Customize meeting invitations 305 Disable push notifications 306 Objective summary 308 Objective review 309 Answers 311 Objective 4.

1: Thought experiment 311 Objective 4.1: Review 311 Objective 4.2: Thought experiment 314 Objective 4.2: Review 314 Objective 4.3: Thought experiment 315 Objective 4.3: Review 316 Objective 4.4: Thought experiment 317 Objective 4.4: Review 317 Index 319.