This book provides the concrete facts about the new ISO 9001:2000 standard that you need to make informed recommendations and decisions about implementing an ISO 9000 program. To eliminate confusion, the authors provide in-depth discussion on the 2000 revision and provide clear, concise, and factual information about the revision's impact. Using every day business terminology, the examine implementation strategies in small, medium, and large-sized companies and prepare readers for life after initial certification. The authors also explain the need to plan for the transition to this new standard. Experienced quality professionals will discover the similarities and differences between their existing quality assurance systems and an ISO 9000-compliant system. Step-by-step instructions show the reader how to develop a compliance matrix and a quality plan that will help them achieve successful integration of their current systems with ISO 9000. No matter where your company is in its organizational evolution ”whether it has formal processes, a strategic improvement initiative, or an undocumented structure ”this book provides you with the resources and guidance needed to enable, complement, or enhance your company's strategic business goals.