She is a native Houstonian. Paula completed her Bachelor of Arts from the University of North Texas and Master of Science from the University of Maryland University College. She is the CEO of Providing Leading Solutions, LLC., and owner of Easy Steps Learning. The author of the Easy Steps Learning Series® and The Adventures of Paula and Tech?. Paula is also a Microsoft Partner. Below is a list of my Certifications: Microsoft® Certified TrainerMicrosoft® Certified ProfessionalMicrosoft® Certified Technology ProfessionalMicrosoft® Certified Technology SpecialistMicrosoft® Office Master, Expert, & SpecialistCertified Product OwnerCertified Scrum Master.