Introduction xiii Assessment Test xxiii Chapter 1 Using the Internet 1 Understanding the Terminology about the Internet and the WWW 2 Understanding the World Wide Web 4 Standard Domain Names 4 Special Domain Names 5 Understanding Hyperlinks 5 Browsing the Web with a Web Browser 6 Using Multiple Tabs While Browsing the Web 11 Downloading and Uploading Files on the Web 13 Setting a Homepage in Your Web Browser 14 Using and Clearing Your Browsing History 17 Using Favorites or Bookmarks in Your Web Browser 22 Searching for Text in a Web Page from Your Web Browser 27 Using Plug ]ins, Add ]ons, and Extensions in Your Web Browser 29 Summary 30 Exam Essentials 30 Key Terms 31 Review Questions 32 Chapter 2 Understanding Networking and Its Most Important Concepts 35 Understanding Networks: LAN vs. WAN 36 Understanding Network Addressing 39 IP Addresses 39 The Domain Name Service 40 Private IPv4 Address Ranges 42 Using and Securing Wireless Networks 43 Changing How You Authenticate to Wireless Access Points 44 Setting the Encryption for Your Wireless Network 45 Security Networks with Firewalls and Gateways 46 Using a Firewall 47 Understanding the Gateway Concept 49 Measuring the Speed of Your Internet Connection 49 Factors Limiting the Speed of Your Internet Connection 51 Wireless Networking Standards and Speeds 52 Understanding the Different Types of Internet Connections 53 Dial ]up Internet Access 54 Broadband Internet Access 55 Virtual Private Networks 56 Principles for Troubleshooting Networking Problems 58 Troubleshooting Network Problems with the Help of Windows Troubleshooting Tools 59 Troubleshooting Network Problems from the Command Prompt 65 Ping 65 Tracert 67 Ipconfig 67 Summary 69 Exam Essentials 69 Key Terms 70 Review Questions 71 Chapter 3 Communicating Online with Others 73 Creating and Securing Email Accounts 74 Sending Email Messages 76 Attaching Files to Email Massages 78 Building a Contacts List 79 Replying to and Forwarding Email Messages 82 Automating Your Email Account 84 Organizing and Archiving Your Inbox 85 Communicating through Text Messages 87 Communicating through Multimedia 90 Using Social Media and Social Networks 92 Social Networks 92 Blogs 96 Increasing the Privacy of Your Social Networking Activity 96 Summary 99 Exam Essentials 99 Key Terms 100 Review Questions 101 Chapter 4 Being a Responsible Digital Citizen 103 Personal vs. Professional Communication 104 Verbal vs. Written Communication 106 Inappropriate Ways of Communicating Online 106 Censorship and Filters in the Digital World 108 Intellectual Property, Copyright, Licensing, and Piracy 110 Avoiding Piracy 111 Creative Commons: A Less Restrictive Form of Licensing 112 Summary 113 Exam Essentials 113 Key Terms 114 Review Questions 115 Chapter 5 Maintaining Your Health and Safety While Using Computers 117 Protecting Your Identity and Your Data 118 Removing Data from Your Computer 120 Keeping Your Computer Safe from Threats and Malware 124 The Ergonomics of Using the Computer in a Healthy Way 125 Common Problems That Are Generated by Incorrect Computer Use and Posture 127 Summary 128 Exam Essentials 128 Key Terms 128 Review Questions 129 Chapter 6 Searching the World Wide Web 131 Using Search Engines to Find Information Online 132 Performing Advanced Searches Using Symbols and Search Operators 136 Searching for Files Online 137 Dealing with Online Advertisements 140 Finding Valuable Information on Internet Forums and Knowledge Bases 141 Evaluating the Information That You Find on the Web 143 Summary 144 Exam Essentials 144 Key Terms 145 Review Questions 146 Appendix A Answers to Review Questions 149 Appendix B Using the Practice Files 155 Index 157.