CHAPTER 1: INTRODUCTION. 1 1.1: Rationale for Accreditation. 2 1.2: Business Case. 7 1.2.1: Today''s Risk Reduced.
7 1.2.2: Tomorrow''s Risk Avoided. 8 1.2.3: Adapt to External Pressures to Change and Re-size. 8 1.2.
4: Reduce Direct People Costs. 9 1.2.5: Always Innovate. 9 1.2.6: Attract Workers You Want. 10 Conclusion.
11 References. 12 CHAPTER 1: MANAGER TIPS. 14 CHAPTER 1: SUPPLEMENT. 15 Supplement Tool 1A: The Advanced Organizer . 15 PART I: STRUCTURE, RESPONSIBILITY AND CONTROL. 18 CHAPTER 2: ALIGN LEARNING WITH ORGANIZATION MISSION VALUES. 20 2.1: Vision, Mission and Values as Strategy.
20 2.2: Alignment Benefits Accreditation. 23 2.2.1: Philosophy on Employee Education. 24 2.2.2: Provides Direction.
26 2.2.3: Unifies the Team. 27 2.2.4: Claims Authority. 27 2.3: Steps to writing a Mission and Values Statement.
28 Conclusion. 30 References. 30 CHAPTER 2: MANAGER TIPS. 32 CHAPTER 2 : SUPPLEMENT. 34 Supplement Tool 3A: Steps to Writing a Mission and Value Statement . 34 CHAPTER 3: STRUCTURING FOR ACCOUNTABILITY. 42 3.1: Models for Structure.
42 3.1.1: Centralized Training Organization. 44 3.1.2: Decentralized Training Organization. 44 3.1.
3: Business Embedded Model. 45 3.1.4: Corporate Universities and the Emerging Federated Model. 46 3.2: Responsibility and Accountability for Learning. 47 3.2.
1: The Senior Learning Executive. 48 3.2.2: Senior Learning Executive Responsibilities. 48 3.2.3: Learning Processes. 49 3.
2.4: Learning Administration. 49 3.2.5: Learning Maintenance. 50 3.2.6: Training Audit.
50 3.3: Accountability for Continuing Education Units (CEUs). 52 3.3.1: Purpose of CEU. 52 3.3.2: Calculating CEU.
52 3.3.3: Recording CEU. 55 Conclusion. 55 References. 56 CHAPTER 3: MANAGER TIPS. 57 CHAPTER 3: SUPPLEMENT. 59 Supplement Tool 3A: CEU WORKSHEET (Face-To-Face Event) .
59 Supplement Tool 3B: CEU WORKSHEET: Online/Self-Paced . 60 CHAPTER 4: MANAGEMENT OF TRAINING. 61 4.1: Learning Environment and Resources. 62 4.2: Assessing the Learning Environment. 62 4.3: Providing Support Services.
64 4.3.1: Registration Methods. 65 4.3.2: Notifications and Access. 66 4.3.
3: Seating Arrangements. 66 4.3.4: Equipment to Support Learning. 67 4.3.5: Refreshments. 68 4.
3.6: Event Evaluation. 69 4.4: Creating a Supportive Learning Environment. 70 Conclusion. 70 References. 71 CHAPTER: 4 MANAGER TIPS. 72 CHAPTER 4: SUPPLEMENT.
74 Supplement Tool 4A: Tool to Assess the Organization''s Learning Clim ate. 74 PART II: PLANNING THE ENVIRONMENT AND EDUCATIONAL EVENTS. 77 CHAPTER 5: PLANNING FOR LEARNING. 80 5.1: Quality Management Background. 81 5.1.1: Continuous Improvement.
81 5.1.2: Quality and Continuous Improvement in the Context of Learning. 83 5.2: Quality Approach to Training - Strategic Planned Learning. 83 5.2.1: Clean up the Talk.
84 5.2.2: Don''t Say Curriculum!. 84 5.2.3: Structured Learning Plans - the Learning Blueprint. 85 5.2.
3.1: Organizational, Job and Individual Needs . 87 5.2.3.2: Planning the Learning Blueprint (shhh! - curriculum planning) . 88 5.2.
3.3: Writing a Learning Blueprint (shhh! - curriculum design) . 89 5.2.3.4: Formalize the Learning Blueprint .