Rachel Robertson is a professional development and education quality consultant with twenty years of experience in the education field. Previous roles include classroom teacher, center director, and quality and training manager. She is the author of numerous early childhood articles and presents professional development seminars at national conferences. Rachel holds a degree in family social science from the University of Minnesota. Miriam Dressler, founder and owner of Bloom Training and Consulting, has worked in the education field in the United States and South Africa for the past twenty years. She has experience as an early childhood teacher, center director, adult educator, and accreditation manager. Miriam holds a degree in primary education from the University of Witwatersrand, Johannesburg, South Africa.