Introduction xv Microsoft certifications xv Acknowledgments xv Free ebooks from Microsoft Press xvi Microsoft Virtual Academy xvii Errata, updates, & book support xvii We want to hear from you xvii Stay in touch xvii Preparing for the exam xix Chapter 1: Configure, manage, and migrate Unified Messaging 1 Understanding Unified Messaging 2 Objective 1.1: Configure Unified Messaging (UM) 4 Configuring an IP gateway 4 Configuring the UM call router 9 Creating and configuring an auto attendant 12 Configuring a call answering rule 18 Designing Unified Messaging for high availability 21 Create a dial plan 23 Objective summary 26 Objective review 26 Objective 1.2: Manage Unified Messaging 27 Assigning a dial plan to a user 27 Moving users between dial plans 28 Enabling and disabling UM features for a user 29 Setting up protected voice mail 33 Configuring UM mailbox policy 35 Managing UM language packs 38 Objective summary 41 Objective review 41 Objective 1.3: Troubleshoot Unified Messaging 42 Troubleshooting and configuring mutual Transport Layer Security (MTLS) 43 Monitoring calls and call statistics 48 Troubleshooting and configuring Quality of Service 51 Troubleshooting SIP communication 53 Objective summary 54 Objective review 55 Objective 1.4: Migrate Unified Messaging 55 Prepare to migrate 56 Planning a migration strategy 57 Planning a coexistence strategy 58 Moving UM mailboxes between sites 58 Redirecting the SIP gateway to Exchange 59 Decommissioning the legacy system 59 Objective summary 60 Objective review 60 Answers 61 Objective 1.1: Thought experiment 61 Objective 1.1: Review 61 Objective 1.2: Thought experiment 62 Objective 1.

2: Review 62 Objective 1.3: Thought experiment 63 Objective 1.3: Review 63 Objective 1.4: Thought experiment 63 Objective 1.4: Review 64 Chapter 2: Design, configure, and manage site resiliency 65 Objective 2.1: Manage a site-resilient Database Availability Group (DAG) 65 Planning and implementing Datacenter Activation Coordination (DAC) 66 Given customer node requirements, recommend quorum options 72 Planning cross-site DAG configuration and configuring DAG networks 80 Objective summary 86 Objective review 87 Objective 2.2: Design, deploy, and manage a site-resilient CAS solution 88 Planning site-resilient namespaces 88 Configuring site-resilient namespace URLs 91 Performing steps for site rollover 94 Planning certificate requirements for site failovers 94 Predicting client behavior during a rollover 96 Objective summary 100 Objective review 101 Objective 2.3: Design, deploy, and manage site resilience for transport 101 Configuring MX records for failover scenarios 102 Managing resubmission and reroute queues 107 Planning and configuring send/receive connectors for site resiliency 111 Performing steps for transport rollover 112 Objective summary 115 Objective review 115 Objective 2.

4: Troubleshoot site-resiliency issues 116 Resolving quorum issues 117 Troubleshooting proxy and redirection issues 118 Troubleshooting client connectivity 119 Troubleshooting mail flow 119 Troubleshoot datacenter activation 123 Troubleshooting DAG replication 124 Objective summary 126 Objective review 126 Answers 127 Objective 2.1: Thought experiment 127 Objective 2.1: Review 127 Objective 2.2: Thought experiment 128 Objective 2.2: Review 128 Objective 2.3: Thought experiment 129 Objective 2.3: Review 130 Objective 2.4: Thought experiment 131 Objective 2.

4: Review 131 Chapter 3: Design, configure, and manage advanced security 133 Objective 3.1: Select an appropriate security strategy 133 Evaluating role-based access control (RBAC) 134 Evaluating BitLocker 138 Evaluating smart cards 142 Evaluating Information Rights Management (IRM) 144 Evaluating S/MIME 145 Evaluating Domain Secure/TLS 155 Objective summary 162 Objective review 163 Objective 3.2: Deploy and manage IRM with Active Directory Rights Management Services (AD RMS) 164 Creating an AD RMS template 165 Creating transport protection rules 169 Creating Outlook protection rules 172 Configuring transport decryption 174 Configuring IRM for discovery 176 Configuring pre-licensing for client access 177 Objective summary 178 Objective review 179 Objective 3.3: Configure and interpret mailbox and administrative auditing 180 Configuring mailbox audit logging 180 Configuring administrative audit logging 181 Interpreting all audit logs 182 Objective summary 185 Objective review 186 Objective 3.4: Troubleshoot security-related issues 186 Determining certificate validity 187 Ensuring proper Certificate Revocation List (CRL) access and placement 189 Ensuring private key availability 192 Troubleshooting failed IRM protection 194 Troubleshooting RBAC 195 Objective summary 196 Objective review 197 Answers 198 Objective 3.1: Thought experiment 198 Objective 3.1: Review 198 Objective 3.2: Thought experiment 199 Objective 3.

2: Review 200 Objective 3.3: Thought experiment 200 Objective 3.3: Review 200 Objective 3.4: Thought experiment 201 Objective 3.4: Review 201 Chapter 4: Configure and manage compliance, archiving, and discovery solutions 203 Objective 4.1: Configure and manage an archiving solution 203 Setting up online archiving (Office 365) 205 Creating archive policies 216 Setting up on-premises archiving 220 Planning storage for an archiving solution 220 Objective summary 221 Objective review 222 Objective 4.2: Design and configure Data Loss Prevention (DLP) solutions 222 Setting up pre-built rules 223 Setting up custom rules 227 Designing a DLP solution to meet business requirements 231 Setting up custom policies 231 Objective summary 233 Objective review 234 Objective 4.3: Configure and administer Message Records Management (MRM) 234 Designing retention policies 234 Configuring retention policies 236 Creating and configuring custom tags 237 Assigning policies to users 239 Configuring the Managed Folder Assistant 240 Removing and deleting tags 241 Objective summary 243 Objective review 244 Objective 4.

4: Perform eDiscovery 244 Planning and delegating RBAC roles for eDiscovery 245 Enabling a legal/litigation hold 246 Performing a query-based In-Place Hold 247 Designing and configuring journaling 249 Performing multi-mailbox searches in Exchange Administration Center (EAC) 254 Evaluating how to integrate In-Place federated searches with Microsoft SharePoint 257 Objective summary 259 Objective review 259 Objective 4.5: Implement a compliance solution 260 Designing and configuring transport rules for ethical walls 260 Configuring MailTips 264 Creating, configuring, and deploying message classifications 266 Designing and configuring transport rules to meet specified compliance requirements 268 Objective summary 271 Objective review 271 Answers 272 Objective 4.1: Thought experiment 272 Objective 4.1: Review 272 Objective 4.2: Thought experiment 273 Objective 4.2: Review 273 Objective 4.3: Thought experiment 274 Objective 4.3: Review 274 Objective 4.

4: Thought experiment 275 Objective 4.4: Review 275 Objective 4.5: Thought experiment 276 Objective 4.5: Review 276 Chapter 5: Implement and manage coexistence, hybrid scenarios, migration, and federation 279 Objective 5.1: Establish coexistence with Exchange Online 280 Deploying and managing hybrid configuration 280 Evaluating limitations of the Hybrid Configuration Wizard 291 Configuring requirements for single sign-on (SSO) 293 Designing and configuring Active Directory Federation Services (AD FS) 295 Objective summary 304 Objective review 304 Objective 5.2: Deploy and manage Exchange federation 305 Managing federation trusts with Microsoft federation gateway 306 Managing sharing policies 309 Designing certificate and firewall requirements 316 Managing organization relationships 316 Objective summary 318 Objective review 319 Objective 5.3: Implement on-premises coexistence with legacy systems 320 Planning namespaces for coexistence 320 Configuring proxy redirect 323 Planning firewall configuration for coexistence 323 Planning for mail flow requirements 325 Objective summary 326 Objective review 327 Objective 5.4: Set up a cross-forest coexistence solution 327 Setting up cross-forest availability 328 Designing certificate and firewall requirements 330 Setting up cross-forest mail flow 330 Designing and configuring AutoDiscover 331 Setting up shared namespaces 333 Objective summary 337 Objective review 337 Objective 5.

5: Migrate legacy system.