Introduction 1 How to Use This Book 3 Chapter 1: Major Trends Affecting the Restaurant, Hotel & Hospitality Industry 7 1) Introduction to the Restaurant, Hotel & Hospitality Industry 7 2) McDonald's and Other Fast-Food Companies Reposition to Adapt to New Consumer Tastes and Robotics 9 3) Wages Rise for Restaurant, Hotel and Hospitality Workers 10 4) Fast Food Faces Stiff Competition from Casual Dining Restaurants (Fast Casual/Fast Fine) 11 5) Food Trucks Enjoy a Boom 11 6) Craft/Microbreweries Proliferate 12 7) Grubhub, DoorDash Deliver Restaurant Meals 12 8) Virtual Restaurants with No Seats (Ghost Kitchens) Serve the Home Delivery Market 13 9) Obesity Sparks Government, School and Corporate Initiatives/Snack Foods Get Healthier 13 10) Retail Technologies Advance for Restaurant Online Ordering, along with Robotics and Automation 15 11) Cruise Industry Enjoys High Occupancy and Launches New Ships 16 12) Small Cruise Ships Feature Adventure, Luxury, Intimacy or Access to More Places 18 13) River Cruise Lines Reap the Benefits of Low Capital Investment and High Fares 19 14) Chinese Tourists Create Growth Opportunities for the Cruise and Hotel Industries 19 15) Ecotourism, Sustainable Tourism, Adventure Tourism and Volunteerism Grow as Certification Standards Are Set 20 16) Luxury Hotel Chains Expand Globally 20 17) What Millennials and Mobile-Savvy Consumers Want as Tourists and Travelers 21 18) Hotels Target Young Customers with Strategies Ranging from Micro Rooms and Hostels, to Hip Hotels that Encourage Mingling to Fitness Options 21 19) Sharing Economy Gains Market Share in Travel with Online Sites Like Airbnb, Vrbo and Many Global Competitors 22 20) Online Travel Agencies (OTAs)/Hotels Fight to Keep Control of the Customer 24 21) Localization Drives Hotel Features, Marketing 25 22) Dog-Friendly Hotels Gain Market Share 25 23) The Future of the Restaurant, Hotel & Hospitality Industry 26 Chapter 2: Restaurant, Hotel & Hospitality Industry Statistics 29 Restaurant, Hotel & Hospitality Industry Statistics and Market Size Overview 30 Estimated U.S. Restaurant & Food Service Industry Revenues by NAICS Code: 2016-2023 31 Estimated U.S. Hotel & Accommodations Sector Quarterly Revenues: 2021-4th Quarter 2023 32 Consumer Food Price Indexes, Food Away from Home & Food at Home, U.S.: 1997-2022 33 Restaurant, Hotel and Hospitality Industry Employment by Business Type, U.S.

: 2019-2024 34 Restaurant & Food Service Employment and Wage Estimates by Occupation, U.S.: May 2023 35 Chapter 3: Important Restaurant, Hotel & Hospitality Industry Contacts 37 (Addresses, Phone Numbers and Internet Sites) Chapter 4: THE RESTAURANT, HOTEL & HOSPITALITY 350: Who They Are and How They Were Chosen 75 Index of Companies Within Industry Groups 76 Alphabetical Index 85 Index of Headquarters Location by U.S. State 88 Index of Non-U.S. Headquarters Location by Country 91 Individual Data Profiles on Each of THE RESTAURANT, HOTEL & HOSPITALITY 350 93 Additional Indexes Index of Hot Spots for Advancement for Women/Minorities 442 Index by Subsidiaries, Brand Names and Selected Affiliations 443 A Short Restaurant, Hotel & Hospitality Industry Glossary 463.