A roadmap to Enterprise Resource Management implementations success, this book covers everything from software selection and integration through to return on investment. Best practice tool sets include unique results-proven methods such as: Information Workmanship Standard (IWS), which defines quality; Conference Room Piloting, which assists in matching teams to objectives seamlessly; Education, Training and Implementation Framework, which addresses preparing the operating production environment; and Project Monitoring and Deployment, covering project and risk management. Together these tools insure smooth planning and systems deployment, product quality, and maximum return on investment.