Acknowledgments Introduction Part One: Melbourne Case 1: Miss Cutler and the Case of the Resurrected Horse 1. Service, Sympathy, and Efficiency 2. Mr. Smith and the Importance of Modern Casework 3. Wise Discrimination 4. Lady Detectives 5. There Are Those Who Feel Their Position 6. But Most Will Never Better Themselves 7.

A Growing Sense of Justice 8. The Citizens' Welfare Part Two: London Case 2: Miss Hedges and the Stupid Client 9. The Man with the Repulsive Face 10. We Are at a Crossroads 11. They Are Somewhere Down the Stairs 12. Little People 13. Dense and Low Grade, but Still He Builds Great Castles in the Air 14. Nightmare Days Part Three: Boston Case 3: Miss Wells and the Boy Who Wanted to Be an American 15.

Changing Jerzy 16. Closed Mouths and Wise Guys 17. She Has Found Herself, and He Will Make a Good American 18. The Primitive Becoming More and More Dominant 19. More Sinned Against Than Sinning Part Four: Minneapolis Case 4: Miss Lindstrom and the Fried Potatoes 20. The Discovery and the Remedy 21. He Is Too Willing for Us to Assume Responsibility 22. His Attitude of Helplessness Is Exasperating 23.

An Insecurity of Terrifying Proportions Part Five: Oregon Case 5: Miss Perry and the Boy Who Knew Numbers 24. Policing Relief 25. Evasive Types and Plausible Women 26. Into the Backwoods Part Six: Men in Social Work Case 6: Mr. O'Neill and the Seductive Client 27. In a Woman's World 28. He Must Be Bent to Our Will and Made into a Man 29. Confronting the Nagger 30.

Mr. O'Neill and Mr. Mattner Conclusion Appendix 1: Sources Appendix 2: Cast of Characters Appendix 3: Case Notes Notes Index.