Section 1.- What is coaching.- Who am I?.- Understanding clients.- Coach maturity.- Section 2: Developing core coaching competences.- Ethics & professional conduct (competency 1).- Contracting (competency 2).

- Relationship (competency 3).- Presence (competency 4).- Active listening (competency 5).- Powerful questions (competency 6).- Direct communication (competency 7).- Creating awareness (competency 8).- Moving to action (competency 9, 10 & 11).- Integrating the behaviors (Summary).

- Section 3: Approaches to coaching.- The Henley Eclectic Model.- Behavioural approach and the GROW model.- Humanistic approach & the Time to think model.- Cognitive behavioural approach and ABCDE model.- Systemic approach.- Gestalt approach.- Solution Focused approach.

- Psychodynamic.- Neuroscience Integration.- Tools and techniques .- Coaching tools.- A series of short chapters (15-20) each describing a different tool and how the tool might be used in coaching practice.- Developing your coaching practice A series of short chapters on how to reflective practice, supervision and continuous professional development.- Contracting with clients (multi-party contracts - psychological contract, organizational coaching and individual contract).- Maintaining an ethical approach (Ethical decision making & referrals).

- Continuous professional development (coach mentoring, recorded sessions and feedback, reading, journaling).- Supervision (what is supervision and how can it help your practice).- Developing your business (how to develop your coaching business).