INTERVIEWING AND INVESTIGATION: Essential Skills For The Paralegal, Second Edition, reflects important developments in an accessible, appealing format. The author captures student attention through: a practical approach that gives a strong foundation in interviewing and investigating skills as well as the civil, criminal, and non-litigation contexts in which they are utilized demonstrating 'learning by doing' -- where the author teaches the critical connection between law and fact, how to engage in effective analysis, And The essentials of good communication skills well-crafted pedagogy that provides varied and realistic materials in which the student applies the principles including illustrations, examples, hypotheticals,and Learn by Doing exercises that appear in every chapter examples drawn from civil an criminal scenarios, and litigation and non-litigation settings four case studies - a murder case, a personal injury case, a domestic relations case, and a real estate development project - supplying realistic scenarios for applying the concepts excellent appendices containing special resources for students, including extensive information on online resources for investigators What's in the Second Edition? updated citations to all websites, references to many new websites and court decisions, and a new Sleuth on the Loose feature more Learn by Doing exercises, and refined hypotheticals and exercises throughout the book new glossary to students with terminology coverage of important new federal statutes and regulations that will affect the paralegal's investigation task, including the Homeland Security Act, The E-Government Act of 2002, The Federal Financial Modernization Act ('Gramm-Leach-Billey Act'), And The new HHS health privacy rules streamlined presentation makes the book easier to use.