Introduction 1. Campus Culture What Conspiracy? Avoiding Academe's Ax Murderers How to Get What You Want in Academe That's Your Opinion Holding Ourselves Accountable If Universities Were Democracies Creating a Culture of Respect A Culture of Openness To Party, or Not to Party Yes, Big Brother Is Watching 2. The Craft of Administration How to Join the Dark Side The Importance of Protocol The Administrator as Magician The Burden of Confidentiality Avoiding the Hunker-Down Strategy Resist the Rush to Judgment in Disputes Why Rules Matter We Can't Do That Here The Delicate Art of Rejection Let's Just Do Our Jobs The Cost of Doing Business The Unkindest Cut of All If Only I Knew Then. 3. Campus Reform Carnegie Matters Growing Pains Why Universities Specialize Why Universities Reorganize The Importance of External Boards Certifying Online Research Why Universities Are Streamlining Their Curricula Should We Ditch Football? How Note to Reform Humanities Scholarship 4. Faculty Concerns The Limits of Academic Freedom Exactly What Is "Shared Governance"? When to Dissolve a Faculty Senate It Is Who You Know, And Who Knows You Creating a Culture of Recognition How We Value Faculty Work We Really Like You A Creature of Our Own Making How Not to Measure Faculty Productivity Fight Your Own Battles How to Run a Meeting 5. Faculty Recruitment Don't Just Search, Recruit Why Settle for Second Best? The Proper Way to Court But She Was Our Top Choice The Academic Job Search and the Internet I'm Your Millstone 6. Special Topics Commencement Matters Can You Spare A Dime? The Ethics of Technology E-mails Are Forever Keeping Your Emeriti Close What Deans Expect of Department Heads How Not to Evaluate Your Department Head Investigate Me, Please Safety First Index.