Shoplifters, refund rip-offs, quick-change artist, bill switchers, counterfeiters, employee theft, clerical errors, vendor fraud -- it's a jungle out there, and retailers are losing billions. Keith O'Brien, an accredited security professional, examples loss prevention in detail and explains that it involves more than just stopping shoplifters. Offering complete guidelines to help retailers put together an effective loss prevention program, this book includes: -- Causes of retail loss -- Dealing with employee theft -- Eliminating customer theft -- Preventing vendor theft -- Wiping out clerical errors.