Part 1 Observation 1.1 Introduction to Observation Skills 1.2 Visual Observation 1.3 Reading Skills (Observation) 1.4 Objectives and Skills 1.5 Memory and Good Management 1.6 Problem Definition - One of the First Steps 1.7 Deciding Relevance 1.

8 Record Keeping 1.9 Listening Skills 1.10 Review of Observation Skills Part 2 Anticipation 2.1 Introduction to Anticipation and Looking Ahead Skills 2.2 Imagination . Creativity 2.3 Visualization 2.4 Capturing the Vision 2.

5 Practicality 2.6 Exercises in Anticipation Part 3 Risk Management 3.1 Introduction to Managing Risk and Uncertainty 3.2 Measuring and Describing Risk and Uncertainty 3.3 Sources, or Anatomy, of Risk and Uncertainty 3.4 Attitude to Risk 3.5 Management Options 3.6 Subjective and Objective Probabilities 3.

7 Reinforcement: Risk Problem Scenarios Part 4 Concluding Comments - Assessing and Improving Managerial Ability Part 5 Assessments 5.1 Introduction to Assessments 5.2 Assessment of Management Style 5.3 Locus of Control Test and Assessment 5.4 Managerial Aptitude Test and Assessment 5.5 Assessment of Managerial Bias in Decision Making 5.6 Assessing Risk Attitude to Decisions Part 6 Tests 6.1 Risk Tests 6.

2 Observation Tests 6.3 Anticipation Tests.