PART 1 WORKING WITH MEDICAL INSURANCE AND BILLING CHAPTER 1 INTRODUCTION TO THE MEDICAL BILLING PROCESS CHAPTER 2 HIPAA AND MEDICAL RECORDS CHAPTER 3 PATIENT ENCOUNTERS AND BILLING INFORMATION PART 2 CLAIM CODING CHAPTER 4 DIAGNOSTIC CODING: INTRODUCTION TO ICD-9-CM CHAPTER 5 PROCEDURAL CODING: INTRODUCTION TO CPT CHAPTER 6 PROCEDURAL CODING: INTRODUCTION TO HCPCS PART 3 CLAIM PREPARATION CHAPTER 7 VISIT CHARGES AND COMPLIANT BILLING CHAPTER 8 HEALTH CARE CLAIM PREPARATION AND TRANSMISSION PART 4 PAYERS CHAPTER 9 PRIVATE PAYERS/BLUE CROSS AND BLUE SHIELD CHAPTER 10 MEDICARE CHAPTER 11 MEDICAID CHAPTER 12 TRICARE AND CHAMPVA CHAPTER 13 WORKERS'COMPENSATION AND DISABILITY PART 5 PAYMENT PROCESSING CHAPTER 14 PAYMENTS (RAs/EOBs), APPEALS, AND SECONDARY CLAIMS CHAPTER 15 PATIENT BILLING AND COLLECTIONS PART 6 HOSPITAL SERVICES CHAPTER 16 HOSPITAL BILLING AND REIMBURSEMENT PART 7 CLAIM CASE STUDIES CHAPTER 17 PRIMARY CLAIM CASES CHAPTER 18 EOB/RA/SECONDARY CLAIM CASESGUIDE TO MEDISOFT Appendix A Medical Billing and Coding Careers Appendix B Place of Service Codes Appendix C Medical Specialities and Taxonomy Codes Appendix D Professional Web Sites Appendix E Forms Appendix F HIPAA FAQs ABBREVIATIONS GLOSSARY INDEX.