Successful Service Operations Management : Competitiveness and Globalization
Successful Service Operations Management : Competitiveness and Globalization
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Author(s): Nankervis, Alan R.
Pflanzer, Richard
Rhoades, Rodney
ISBN No.: 9780534274948
Pages: xix, 553
Year: 200308
Format: Trade Cloth (Hard Cover)
Price: $ 8.77
Dispatch delay: Dispatched between 7 to 15 days
Status: Available

Designed for undergraduate and graduate students in the counseling and related fields, this text introduces ethics and shows its applications to all aspects of human services. The topics include multicultural perspectives, client rights, confidentiality, boundaries and professional competence.


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