PART I: INTRODUCTION AND OVERVIEW 1Chapter 1 Lean Supply Chain and Technology: A Perfect Combination 3 It''s a Small World After All 3How Big an Opportunity Is It? 5The Extended and Often Global Supply Chain and Technology 6Information Systems (IS) Versus Information Technology (IT) 6Risks and Rewards 7Linking Competitive Strategy to the Value Chain 7Competitive Strategy, Business Processes, and IT Structure Aligned 11Using the SCOR Model to Help Enable Lean Opportunities with Technology 13 Chapter 2 The Growing Importance of the Supply Chain and Technology to Business and Society 15 Supply Chain Defined 15History of Supply Chain and Logistics Management 17The Role of Information Technology in the Supply Chain 19Supply Chain Information 19Interactive View of Information 19Importance of Integration for Sharing Information 21Viewpoints of Supply Chain Information Systems 22Supply Chain Macro Processes 22Supply Chain Information Technologies 23Supply Chain Technology Trends 24 Chapter 3 Lean Concepts and Their Applications in the Supply Chain 27 Lean Background 27Value-Added Versus Non-Value-Added Activities 28Waste 29Lean Culture and Teamwork 35Elements of a Lean Supply Chain Strategy 37Basic Tools 37Advanced Tools 42Tools for Identifying and Solving Problems 49Lean, Supply Chain, and Technology 50 Chapter 4 Software and Hardware Sourcing Process and Applications of Supply Chain and Logistics Management Technology 53 The Procurement Process 53Identify and Review Requirements 53Establish Specifications 55Identify and Select Suppliers 55Determine the Right Price 57Issue Purchase Orders 58Follow Up to Assure Correct Delivery 60Receive and Accept Goods 60Approve Invoice for Payment 60Software and Hardware Selection 61Phase 1--Planning and Budgeting 61Phase 2--Requirements Analysis 61Phase 3--Vendor Research 62Phase 4--Demonstrations 62Phase 5--Final Decision 62Phase 6--Contract Negotiation 63Implementation Partner/VAR Selection 63Make or Buy 63SCM System Costs and Options 64 "Best-in-Class" Versus Single Integrated Solution 64Consultants 65Project Management 65Supply Chain Software Market 66Supply Chain Planning (SCP) 67Supply Chain Execution (SCE) 68Other Supply Chain Technologies 69Current and Future Trends in Supply Chain Software 70Short-Term Supply Chain Technology Trends 70Emerging Supply Chain Technology Trends 70 PART II: PLAN 73Chapter 5 Supply Chain Network Optimization 75 Strategic Planning Level 75Tactical Planning Level 75Operational Planning Level 76Importance of the Supply Chain Network 77The Location Decision and Its Impact on Value 77How and Why Network Optimization Technology Can Help Enable a Lean Supply Chain 80Network Optimization Technology 80Technology Options 82Supply Chain Network Optimization Technology Case Studies 83 Chapter 6 Demand Forecasting Systems 87 A Lean Approach to Forecasting 88Typical Forecasting Process 89Lean Forecasting Process 90Forecasting Technology Options and Requirements 94Lean Forecasting Technology Case Studies 96 Chapter 7 Master Production Scheduling 101 Master Production Schedule (MPS) Defined 101Lean Scheduling 102MPS/Production Planning Technology Options and Requirements 104Lean and ERP for Production Planning: A Fine Balancing Act 104Lean Production Planning and Technology Case Studies 105 Chapter 8 Sales and Operations Planning (S&OP) 111 Sales and Operations Planning (S&OP) Defined 111S&OP and Lean 113Working Together 114S&OP/Aggregate Planning Technology 115Lean S&OP/Aggregate Planning and Technology Case Studies 117 PART III: SOURCE 123Chapter 9 Material Requirements Planning (MRP) 125 Procurement and Purchasing Defined 125The Purchasing Process 126Types of Business Purchasing 127Material Requirements Planning Described 128Lean and Material Requirements Planning 130Material Requirements Planning Technology 133Lean MRP and Technology Case Studies 135 Chapter 10 Procurement (and e-Procurement) Systems 139 The Procurement Process 139Automation of Procurement Documents and Processes 139Lean and Procurement 140Procurement Technology 143Lean Procurement and Technology Case Studies 145 PART IV: MAKE 149Chapter 11 Enterprise Resource Planning (ERP) Systems 151 Lean Supply Chain and ERP Systems 152ERP Technology 154Lean Supply Chain and ERP Systems Case Studies 156 Chapter 12 Manufacturing Execution Systems (MES) 161 The Role of MES in Today''s Competitive Environment 162Manufacturing Execution Systems and Lean 163MES, Lean, and Visual Management Systems 164Lean Supply Chain and Manufacturing Execution Systems Case Studies 165 Chapter 13 Short-Term Scheduling 171 Short-Term Scheduling Process 172Continuous Versus Discrete Industry Scheduling 173Scheduling in Service Industries 175Lean Short-Term Scheduling 176Advanced Planning and Scheduling (APS) Systems 176Advanced Planning and Scheduling Systems Technology 178Advanced Planning and Scheduling Systems Technology Case Studies 178 PART V: DELIVER 183Chapter 14 Distribution Requirements Planning (DRP) 185 Lean and DRP 187DRP Software 188DRP Case Studies 189 Chapter 15 Transportation Management Systems (TMS) 195 Lean and TMS 196Types of Savings and Improvements Resulting from the Use of a TMS 197Transportation Management System Technology 198TMS Case Studies 199 Chapter 16 Order-Fulfillment Systems 205 Warehouse Management System (WMS) 205Order Management Systems (OMS) 206Customer Relationship Management (CRM) Systems 207Lean and Order Fulfillment 208Order Placement 209Order Processing 209Order Preparation and Loading 210Order Delivery 210Faster Fulfillment 211Order Fulfillment Case Studies 212 PART VI: RETURN 217Chapter 17 Reverse Logistics Systems 219 Lean Reverse Logistics 220Elements Key to a Lean Reverse Logistics Process 220Lean and Reverse Logistics Technology Cases 226 PART VII: ENABLE 231Chapter 18 Measurements, Metrics, and Analytics 233 Measurement and Analysis Process 233What and Where to Measure 234Using the SCOR Model to Measure and Control 234Supply Chain Analytics 236Supply Chain Decision Support and Analytics Technology 238Lean and Supply Chain Analytics Technology Case Studies 240 PART VIII: WHERE DO WE GO FROM HERE? 243Chapter 19 Collaborative Supply Chain Systems 245 The 80/20 Rule 246Collaboration for a Lean Supply Chain 247Integrated and Collaborative Technology for a Leaner Supply Chain 250Lean and Collaboration Technology Case Studies 251 Chapter 20 Emerging Technologies and Their Potential Impacts on the Lean Supply Chain 255 General Supply Chain Trends 256Supply Chain Software and Connectivity Technology Trends 257Supply Chain Software Best Practices 258Supply Chain Hardware Technology Trends 261Hardware Technologies for a Competitive Advantage in the Next Decade 265Future Supply Chain Technology Spending 265Looking Ahead 266 References 269Index 279.