Betsy is a Technical Writer for Google in NYC specializing in Site Reliability Engineering. She has previously written documentation for Google's Data Center and Hardware Operations Teams in Mountain View and across its globally-distributed data centers. Before moving to New York, Betsy was a lecturer on technical writing at Stanford University. En route to her current career, Betsy studied International Relations and English Literature, and holds degrees from Stanford and Tulane. Chris is a Site Reliability Engineer for Google App Engine, a cloud platform-as-a-service product serving over 28 billion requests per day. Based in San Francisco, he has previously been responsible for the care and feeding of Google's advertising statistics, data warehousing, and customer support systems. In other lives, Chris has worked in academic IT, analyzed data for political campaigns, and engaged in some light BSD kernel hacking, picking up degrees in Computer Engineering, Economics, and Technology Policy along the way. He's also a licensed professional engineer.

Jennifer is a seasoned project and programme manager with demonstrated experience delivering global projects across wide-ranging domains including scientific research, human resources, advertising operations, and engineering. She is currently working at Google Dublin as a Program Manager for the Site Reliability Engineering (SRE) team.Jennifer joined Google after spending eight years in the chemical industry. She holds a PhD in Chemistry from Stanford University and a BS in Chemistry and a BA in Psychology from the University of Rochester. Niall Murphy leads the Ads Site Reliability Engineering team at Google Ireland. He has been involved in the Internet industry for about 20 years, and is currently chairperson of INEX, Ireland's peering hub. He is the author or co-author of a number of technical papers and/or books, including "IPv6 Network Administration" for O' Reilly, and a number of RFCs. He is currently co-writing a history of the Internet in Ireland, and he is the holder of degrees in Computer Science, Mathematics, and Poetry Studies, which is surely some kind of mistake.

He lives in Dublin with his wife and two sons.