For all college courses in police administration or organizational behavior, and as a reference for police managers or officers preparing for promotional exams. This textprovides a clear, concise, realistic, and up-to-date blueprint for successful police management. Drawing on decades of experience as practitioners, consultants, trainers and researchers, the authors fully reflect current theory and practice, while accurately capturing the "feel" of real-world law enforcement management. They focus on organizational behavior to promote a deeper understanding of both the police organization as a whole, as well as key interactions among officers, managers, and the community. This edition integrates the latest research, and presents all-new chapters on performance-based management and organizational development. It offers expanded coverage of leadership, team-building, stress management, and many other topics; as well as 39 new cases. Hallmark Features Comprehensive, fully up-to-date, and realistic- reflecting the authors' exceptional in-the-field experience and unsurpassed knowledge of the latest research Gives students the most current, relevant, and useful insights available Systematic approach -incorporating behavioral and social skills; a deep understanding of the "ecology" of the police organization; management processes; and the roles of every officer, manager, and employee Provides the "big-picture" context students need to build successful careers in police management Clear, coherent, and highly accessible -avoiding unnecessary or irrelevant details, and fully grounded in today's realities Motivates students to keep reading and learning Proven pedagogical features -including learning objectives, discussion topics and questions, "For Further Reading" references, and "Key Terms" (now introduced in the front of the chapter and bolded throughout) Helps students master the material more quickly, and guides them as they deepen their knowledge and move forward in their careers Extensive, up-to-date case studies -designed to show the real-world challenges police managers face, and demonstrate today's best practices at work Helps students make the connection between theory and practice, and understand how police management decisions impact real people.