In this authoritative and tremendously useful guide, Irene McDermott helps her fellow reference librarians succeed in the bold new world of the Web. The "Survival Guide provides easy access to the information librarians need when the pressure is on. This handy book features troubleshooting tips and advice, Web resources for answering reference questions, and strategies for managing information and keeping current. In addition to helping librarians make the most of Web tools and resources, McDermott covers a full range of important issues including Internet training, privacy, child safety, helping patrons with special needs, building library Web pages, and much more.