Chapter1 Phlebotomy: Past and Present and the Healthcare Setting Chapter2 Quality Assurance and Legal Issues in Healthcare Chapter3 Infection Control, Safety, First Aid, and Personal Wellness Chapter4 Medical Terminology Chapter5 Human Anatomy and Physiology Review Chapter6 The Circulatory System Chapter7 Blood Collection Equipment, Additives, and Order of Draw Chapter8 Venipuncture Procedures Chapter9 Preexamination/Preanalytical Considerations Chapter10 Capillary Puncture Equipment, Principles, and Procedures Chapter11 Special Collections and Point-of-Care Testing Chapter12 Computers and Specimen Handling and Processing Chapter13 Urine and Other Nonblood Specimens and Tests Chapter14 Arterial Puncture Procedures.