1. General Principles: Health and safety; Basic functions - mouse,keys, windows; Adjusting the program - settings, disk usage; File management; Printing; 2. Using the computer and managing files: The Windows systems (98/Me/2000); Create a directory/folder; Select and open files; Move and copy files; Delete files; Create a text file; Rename files; Examine a directory; Save and print files; Office 97 and 2000; 3. Word Processing: Introduction; Open a document; Create text; Select text; Edit text; Format text; Spell check and Help; Save and print; 4. Spreadsheets: Introduction; Open a file; Amend a sheet; Enter and edit data; Format cells; Sort data; Enter and apply formulae; Save and print; 5. Databases: Introduction; Create a database structure; Enter data; Edit data; Manipulate data; Present, save and print; 6. Electronic Communication: Introduction; Open and close e-mail/browser; Purpose and range of e-mail; Purpose and range of Internet; Send and receive e-mail; Use the Web; Save and print from Web; Network information services; 7. Presentations: Introduction; Open presentations; The screen display; Creating slides; Editing layout and text; Spell check and Help; Preparing a slide show; Save and print; Running a slide show.