A fun book which reads quickly and is filled with interesting information you can apply immediately Reducing the communication barriers that are inherent to hierarchical organizations is vital to effective teamwork. Used well, feedback can motivate people to their highest level of performance. Rick Maurer's Feedback Toolkit provides managers with a very accessible and well-organized guide for creating and maintaining open and productive communication in the workplace. Detailing a systematic approach to enhancing communication throughout an organization, it provides sixteen practical and creative approaches for giving and receiving feedback. It covers how to maximize feedback from your boss, from peers, and from a coach, as well as feedback from questionnaires.