Contents Preface for Instructors Introduction for Writers Part 1 Understanding the Technical Communication Environment 1 Introduction to Technical Communication 2 Understanding Ethical and Legal Considerations 3 Writing Technical Documents 4 Writing Collaboratively Part 2 Planning the Document 5 Analyzing Your Audience and Purpose 6 Researching Your Subject 7 Organizing Your Information Part 3 Developing and Testing the Verbal and Visual Information 8 Communicating Persuasively 9 Emphasizing Important Information 10 Writing Correct and Effective Sentences 11 Designing Print and Online Documents 12 Creating Graphics 13 Evaluating and Testing Technical Documents Part 4 Learning Important Applications 14 Corresponding in Print and Online 15 Applying for a Job 16 Writing Proposals 17 Writing Informational Reports 18 Writing Recommendation Reports 19 Writing Lab Reports 20 Writing Definitions, Descriptions, and Instructions 21 Making Oral Presentations APPENDIX Reference Handbook Selected Bibliography References Index Index of Selected Features.