CHAPTER 1 An Overview of IT Project Management The State of IT Project Management The Context of Project Management Extreme Project Management The Project Management Body of Knowledge (PMBOK®) CHAPTER 2 The Business Case The Project Life Cycle and IT Development An Information Technology Project Methodology (ITPM) The Business Case Project Selection and Approval CHAPTER 3 The Project Charter Project Integration Management Project Management Processes Product-Oriented Processes The Project Charter Project Planning Framework The Kick-Off Meeting CHAPTER 4 The Project Team Organization and Project Planning The Project Team The Project Evironment CHAPTER 5 The Scope Management Team Scope Planning Project Scope Definition Project Scope Verification Scope Change Control CHAPTER 6 The Work Breakdown Structure (WBS) The Work Breakdown Structure (WBS) Project Estimation Software Engineering Metrics and Approaches COCOMO What is the Best Way to Estimate IT Projects CHAPTER 7 The Project Schedule And Budget Developing the Project Schedule Project Management Software Tools Developing the Project Budget Finalizing the Project Schedule and Budget CHAPTER 8 The Risk Management Plan IT Project Risk Management Planning Process Identifying IT Project Risks Risk Analysis and Assessment Risk Strategies Risk Monitoriing and Control Risk Response and Evaluation CHAPTER 9 The Project Communication Plan Monitoring and Controlling the Project The Project Communications Plan Project Metrics Reporting Performance and Progress Burn Down Chart Information Distribution CHAPTER 10 The IT Project Quality Plan Quality Tools and Philosophies Quality Systems The IT Project Quality Plan CHAPTER 11 Managing Change, Resistance, and Conflict The Nature of Change The Change Management Plan Dealing with Resistance and Conflict CHAPTER 12 Managing Project Procurement and Outsourcing Project Procurement Management Outsourcing CHAPTER 13 Project Leadership and Ethics Project Leadership Ethics in Projects Multicultural Projects CHAPTER 14 The Implementation Plan and Project Closure Project Implementation Administrative Closure Project Evaluation APPENDIX: An Introduction To Function Point Analysis INDEX.