"Turn no into yes, knowledge into action and data into info the CIA would envy! Harvey Mackay's ability to teach profound business and life lessons in a compelling yet entertaining way has made him one of America's most popular speakers. Watch this powerful DVD and learn while he presents 12 practical ideas on how to:- Arm yourself with prospect, client and competitor information the CIA would envy- See people who don't want to see you then make them glad they did- Think big, bold, creatively and in quantum leaps- Develop and maintain relationships in creative waysHarvey Mackay is the best-selling author of Swim With the Sharks Without Being Eaten Alive. His books have sold 8 million copies in 80 countries. He is a nationally syndicated columnist, a top world speaker, and CEO of Mackay Envelope Corporation, an $85 million company he founded at the age of 26 . reasons why Fortune magazine calls him ""Mr. Make Things Happen.""".