Introduction: Homeland Security Vision The Desired State of Homeland Security The Current State of Homeland Security Homeland Security Issues and Challenges Everyone Has a Role in Homeland Security History of Terrorism The Direct Impact of Modern-Day Terrorism What''s at Stake with Today''s Terrorist Attacks Countering Terrorism with DHS Help DHS Help Is Not Enough Essential Threat Factors The Problem We Face with Threats General Threats to Security Hierarchy Components General Threat Effect on Homeland Security Threat Management through Intelligence Terrorists'' Operational Methodology Limitations of Early Warnings Creating Your Own Threat-Warning Capabilities Painful Lesson: The USS Cole Attack Implications of Not Understanding Threats Lesson Learned: First World Trade Center Attack, Lesson Learned: First American Hijacking, Homeland Security Roles and Misconceptions Sharing Information Threat Trends Conclusion Threat, Vulnerability, and Risk Components Overview DHS Risk Model and National Infrastructure Protection Plan (NIPP) Responsibility and Accountability per DHS How to Perform Your Own Threat Assessment NIPP as a Template A Framework for Taking the NIPP Approach A Framework for Assessing Threat What the Results Suggest How to Handle Discoveries of Threat and Vulnerabilities Countermeasure Reporting Information Cost versus Investment Mini Case Study Risk Mitigation, Transference, and Elimination Risk Decision Principles Lessons Not Easily Learned Readiness Plans: Develop, Validate, and Update Overview How Terrorists Plan Collaboration with External Organizations Beginning the Development Process Plan Development Overlooked Plan Items Plan Validation Plan Updates Plan to Share Information What DHS says about Protected Critical Infrastructure Information (PCII) Prevention, Detection, and Response Factors across Sectors Overview Innovative Prevention Approaches Innovative Detection Technology Investing in Response Capabilities through Partnership Other Contributors to Homeland Security Response Considerations Preparedness Snapshot Case Study Human Factors and Team Dynamics The Human Factor Humanity in Crisis and Hero Mode Female Terrorists: The Human Factor Gone Wrong Humans in Conflict Human Overconfidence Human Technology Superdiversity Diversity as a Problem Solver The "Human Factor" as a Tool Dysfunctional Group Dynamics Discussion versus Dialogue How to Get Your Team to Dialogue Leadership versus Management Roadblocks to Effective Teamwork Chapter Exercise Toolkits and Innovative Ideas for Change Overview Organizational Leadership Fundamental Management Knowledge Problem-Solving Exercises Fundamental Terrorism Knowledge Why Workforce breakdown is Critical (By Personality Type, Leadership Style, and Team Role) Group Roles and Team Roles Low-Context and High-Context Communications Reactive versus Proactive Language The Forming, Storming, Norming, Performing Model Chapter Exercise Training and Exercises: Touch It, Feel It, Live It, Breathe It! Overview Benefits of Training Adult Learning Training Methods Crawl Walk Run Methodology Video Example for training Exercises Building an Exercise Training Evaluation Training Failures A Subjective Method for Calculating Return on Investment (ROI) You Can Deter But You Can''t Interdict: Don''t Cross the Line! Know Thy Limits Distinctions between Collecting Information and Collecting Intelligence How to Avoid Botching Up an Investigation Stumbling Across Evidence of a Crime: How to Preserve It and Relinquish It to Law Enforcement Agencies Appendices Index.