Ladd and Blanchfield demonstrate deep and wise understanding of the complex underlying emotions, dynamics, and motivations of individuals, couples, and groups engaged in conflict. They show seasoned sensitivity in finding the leverage points within disputes at which an intervenor can really make a difference in diffusing both overt violence and seething resentment that might turn to violence. Adding cultural considerations of conflict to 'emotional climate,' a key concept in understanding the complexity of interpersonal conflicts, the authors present a macro view of conflict--one that will be most helpful to practitioners who are all too often conceptually stuck in the trenches of conflict, and unable to see the 'big picture.' Within this book, mediators and conciliators will find exciting insights, useful concepts, and practical tips for enhancing their practices as peacemakers.