Get ahead in your personal and professional life withcrowd-pleasing communication skills Packed with advice on improving verbal and non-verbalcommunication skills alike, Communication Essentials ForDummies is a comprehensive, approachable guide to communicationno one should be without. Utilising a core range of simple skills,this friendly guide shows you how easy it is to communicateeffectively. You'll find out how to listen actively, establishrapport, communicate with credibility, manage communication indifficult situations and converse with ease using modern technology— and lots more.Great communication skills can make all the difference in yourpersonal and professional life, but for those who tend to get a bittongue-tied under pressure or just have a hard time assertingthemselves, voicing thoughts coherently and confidently can be asweat-inducing experience. Here, expert author Elizabeth Kuhnketakes the intimidation out of communication by sharing her top tipsfor successful communication in any situation.Discover how to get ahead in the workplace by mastering yourcommunication skillsRealise the benefits of active listening and the value ofestablishing rapportUnderstand how the use of effective communication skills canhelp you secure a new job offerRecognise how to use effective communication to negotiate yourway to personal and professional successWhether you're looking to climb the corporate ladder, take on anew professional challenge or just want to improve yourcommunication skills in personal and professional relationships,Communication Essentials For Dummies will have youlistening, voicing and articulating your way to success in notime.