Basic Concepts of Process Control Defect Prevention Concepts Process Definition and Measurement Problems Control Charts Problems Control Chart Sampling Concepts and Applications Problems Histograms Problems Interpretation of Control Charts Problems Process Capability Problems Simple Problem Analysis Tools Check Sheets Pareto Diagrams Problems Stratification and Graphs Problems Comparision Methods Problems Scatter Plots Problems Cause-and-Effect Diagrams and Problem Solving Defect Prevention System Building a Defect Prevention System Selected Bibliography Appendix I: Gage Evaluation Appendix II: Geometric Dimensioning and Tolerancing Appendix III: Tables.