It's tricky enough to spearhead a big project when you're the boss. But when you're the leader of a team of people who don't report to you, the obstacles are even greater. Results Without Authority is the definitive book for project managers looking to establish credibility and control. A groundbreaker in the field, it supplies a start-to-finish system for getting successful project results from cross-functional, outsourced, and other types of teams. The completely updated second edition includes new information on: * Agile methods and evolving project management tools * Strategies for working with virtual teams * Analytical versus "e;blink"e; decision processes * The use (and misuse) of social media in project environments * The myth of multitasking. For project leaders lacking clear-cut authority, getting everyone on board-and keeping them there-can be a challenge. Results Without Authority is the must-have guide for getting the best results from your team.