Born in England and educated in England and Belgium, Charlotters"s original degree was in French, which she subsequently taught. In 1979, she moved into the world of psychological therapies, working at first as a project manager for Hounslow SSD in the early eighties then, following training and qualifying in psychotherapy, as tutor and supervisor on a range of training courses, including the Consultancy Skills Course at the National Institute for Social Work. She was also, until this year, part of the Management Team at Metanoia Institute, London, one of the largest counselling and therapy training centres in Britain. She remains a member of the tutor team there.Charlotte is a qualified integrative psychotherapist (with MSc in Transactional Analysis), UKCP registered and a BACP accredited supervisor of counsellors. She has worked as a consultant/coach to individuals and small groups in a variety of settings, mainly in the field of health and social work. Currently she maintains a small independent practice specialising in that interface between the personal and the professional. Charlotte has published widely in the therapeutic field, some of which is very relevant to the world of coaching and consulting.

Books include Contracts in Counselling (ed. Sills 2006, London Sage), Skills in Gestalt Counselling (Joyce and Sills 2001, London Sage) and Transactional Analysis Counselling (Lapworth, Sills and Fish 1993. Oxford Speechmark). She has won an award for her work developing a relational approach to facilitating development; in other words, a focus on the relationship of the client to himself, to others in his life - including his coach - and to his organisation.