Paul T. Jaeger, Ph.D., J.D., is Associate Professor and Diversity Officer of the College of Information Studies and Co-Director of the Information Policy and Access Center at the University of Maryland. Dr. Jaeger's research focuses on the ways in which law and public policy shape information behavior, particularly for underserved populations.

He is the author of more than one hundred and thirty journal articles and book chapters. This is his eighth book. His other recent books are Information Worlds: Social Context, Technology, & Information Behavior in the Age of the Internet (2010) with Gary Burnett; Public Libraries and the Internet: Roles, Perspectives, and Implications (2011) with John Carlo Bertot and Charles R. McClure; and Disability and the Internet: Confronting a Digital Divide (2012). His research has been funded by the Institute of Museum & Library Services, the National Science Foundation, the American Library Association, the Smithsonian Institution, and the Bill & Melinda Gates Foundation, among others. Dr. Jaeger is Co-Editor of Library Quarterly, Co-Editor of the Information Policy Book Series from MIT Press, and Associate Editor of Government Information Quarterly.Ursula Gorham, J.

D., is a doctoral candidate in the College of Information Studies at the University of Maryland and a Graduate Research Associate at the Information Policy & Access Center (iPAC). She holds a law degree, as well as graduate degrees in library science and public policy, from the University of Maryland. She is admitted to practice law in Maryland and, prior to pursuing her doctoral degree, served as a law clerk in Maryland appellate and federal bankruptcy courts. Ursula's work at iPAC has focused on e-government partnerships in public libraries, and she has co-authored a number of papers on this topic. Her research interests also include the accessibility of legal information and court documents, with an emphasis on self-represented litigants.John Carlo Bertot, Ph.D.

, is Professor and Co-Director of the Information Policy & Access Center in the College of Information Studies at the University of Maryland. His research spans library and government agency technology planning and evaluation, information and telecommunications policy, and e-government. He is President of the Digital Government Society of North America and serves as chair of the International Standards Organization's Library Performance Indicator (ISO 11620) working group and is past Chair of the American Library Association's Library Research Round Table. John is Editor of Government Information Quarterly and Co-Editor of Library Quarterly. Over the years, John has received funding for his research from the National Science Foundation, the Bill & Melinda Gates Foundation, the Government Accountability Office, the American Library Association, and the Institute of Museum and Library Services. Lindsay C. Sarin is MLS Program Coordinator and a Research Fellow at the Information Policy & Access Center in the College of Information Studies at the University of Maryland. Lindsay previously worked in a number of diverse academic library settings, where she provided information literacy instruction and outreach services.

She is active in both state and national library associations; she also works with new librarians and LIS students in order to help them become active and engaged in the profession. Her research interests include the relationship between information policy and library advocacy, outreach, information services to diverse populations, and information literacy pedagogy and methodology. For more information about the author's work and related research, please visit the Information Policy & Access Center: http://ipac.umd.edu.