Discover how the author went from buying on eBay to being a top rated Platinum Powerseller within one year - and how you can do the same Struggling to make ends meet, Cathy Hayes started selling a few bits and pieces from around her home and soon turned this initiative into a profitable business with more than 20,000 sales, over 14,000 positive feedbacks and a turnover of £100,000 - just twelve months later. This step-by-step guide draws on Cathy's personal experience and explains the skills she acquired during her first twelve months of trading. Avoid the pitfalls and mistakes she made, and fast track your new enterprise to success with easy-to-follow advice on: Setting up your accounts Setting up your eBay shop Taking eye-catching photographs Creating professional listings Cross-promoting your items Managing despatches and reducing P&P costs by up to 50% Communicating with your customers Also included is a useful list of suppliers and postage and packing services.