** Chapter - 01: Introduction; * Section - ONE: What is wrong with the system?; ** Chapter - 02: Why is modern banking socially broken?; ** Chapter - 03: The role of banking in everyones' lives- what is offered vs what is needed; ** Chapter - 04: The importance of payments; ** Chapter - 05: The role of credit-the role potential of affordable lending; ** Chapter - 06: Protecting wealth from savings to investments, pensions and insurance; ** Chapter - 07: The bank as a trusted advisor- is this still true? ** Chapter - 08: The fears of inclusive finance- are the fears of the banks and regulators justified? * Section - TWO: How do we fix finance? ** Chapter - 09: How Fintech is fighting social exclusion and what more it could do; ** Chapter - 10: The Fintech social champions- stories and case studies of businesses using Fintech to improve society; ** Chapter - 11: What can be done to support this transformation?; ** Chapter - 12: Business Models - How financial inclusion could become a viable business strategy for a financial services business; ** Chapter - 13: The future and beyond; ** Chapter - 14: Closing remarks; ** Chapter - 15: Resources.