This practical self-study workbook is ideal for anyone who takes minutes - experienced PA's and secretaries who want to brush up their skills and discover useful ideas; newly appointed or trainee secretaries who want a clear and friendly introduction to minute-taking; managers who find themselves having to take minutes at meetings; and club or society secretaries who know they need some help. Designed to build skills gradually, pointing out and reinforcing good habits to develop when minute-taking, the workbook gives advice on the variety of styles of agenda and minutes in use. Packed with exercises, advice, and professional tips, the workbook's friendly, supportive style will help anyone to become an efficient and accurate minute-taker.