Introduction 1 Part 1: Getting Started with Etsy 5 Chapter 1: Handmade for Each Other: Falling in Love with Etsy 7 Chapter 2: Basic Training: Etsy Account Basics 19 Chapter 3: Buy, Buy, Buy: Finding and Buying Items on Etsy 41 Chapter 4: Safety First: Maintaining Your Privacy and Safety on Etsy 65 Part 2: If You Build It, They Will Come: Setting Up Your Etsy Shop 75 Chapter 5: Sell Yes: Understanding What You Can and Can't Sell on Etsy 77 Chapter 6: Setting Up Shop: Creating Your Etsy Storefront 85 Chapter 7: Upper Management: Using Shop Manager to Run Your Etsy Store 103 Chapter 8: Policy Academy: Setting Your Shop's Policies 109 Chapter 9: The Price Is Right! Pricing Your Pieces 121 Part 3: Sell Coverage: Understanding the Etsy Selling Process 131 Chapter 10: Say Cheese! Capturing Product Images 133 Chapter 11: Use Your Words: Composing Engaging Titles and Descriptions 153 Chapter 12: For Your Listing Pleasure: Adding and Managing Item Listings 163 Chapter 13: Order Up! Processing and Shipping Orders 185 Part 4: All Up in Your Business: Handling Business Matters 213 Chapter 14: Super Market: Marketing Your Etsy Business 215 Chapter 15: You've Been Served: Providing Exceptional Customer Service 247 Chapter 16: Business as Usual: Managing Your Etsy Shop 261 Chapter 17: Growing Your Etsy Business 281 Part 5: Community Services: Exploring the Etsy Community 297 Chapter 18: Community Building: Joining the Etsy Community 299 Chapter 19: News Attitude: Keeping Up with Etsy News 311 Chapter 20: Help Me! Getting Help on Etsy 319 Part 6: The Part of Tens 329 Chapter 21: Ten Terrific Tips for Etsy Sellers 331 Chapter 22: Ten Strategies for Marketing Your Etsy Shop 335 Index 339.