Drawing upon a decades-long career as a social worker, Crosson-Tower weaves her own experiences and lessons into an engaging story of perseverance in the face of stark reality. She recounts her early days on the job, where she quickly encountered a heavy caseload, sudden and unexpected challenges, and the need to balance it all with her own life.Updated to include new insights and challenges, this exceptional journey into the life and role of a social worker realistically portrays the unique and turbulent circumstances in which resiliency and sensitivity play a large part. Each chapter is paired with "Questions for Thought" that encourage readers to pause and consider the practices they would use in a variety of cases.